HCSA Impact Stories

Jamal

Jamal's life took a tumultuous turn after he completed his National Service, leading him into a destructive cycle of substance abuse and crime. Regardless, his story is one of resilience and redemption. Having battled five incarcerations, he found hope through HCSA Community Services.

Joining HCSA Highpoint, he obtained a Class 3 license and underwent programmes aimed at reintegrating into society, eventually working as a driver.

Furthermore, through aftercare initiatives like AIMS where he actively participates in support groups, he found solace and was motivated by a sense of satisfaction in helping himself and others.

Despite facing challenges and setbacks, including the loss of his mother shortly after release, he remains determined to stay on the path of self-improvement and recovery at age 60, fueled by the promise he made to be better for her.

Link to full video here

Syed

Syed is no stranger to the burden of drug misuse on families. When he was 9 years old, his father was arrested for drug consumption and sent to the Drug Rehabilitation Centre (DRC) for treatment and rehabilitation. As Syed entered secondary school, he was introduced to drinking and drugs under the influence of his peers. When he turned 30, the law caught up with him; he was arrested for drug consumption and sentenced to eight months in prison.

However, Syed was assessed to be eligible for Singapore Prison Service’s Community-Based Programme (CBP) – which offers inmates the opportunity to reintegrate into society, by allowing them to serve the tail-end of their sentences in their own homes or in halfway houses. During this time, Syed learnt about the WSQ Higher Certificate in Food Services (Culinary Arts), a five-week course offered at HCSA Academy. After the Academy team assessed his suitability, he was informed that he could join the course and would receive sponsorship support for the fees.

Syed dreams of owning his own hawker stall, specialising in Western food. His motivation? His 4-year-old daughter, whom he is raising alone, following his divorce. Syed is determined to ensure that his daughter does not experience the same hardships he faced as a child.

Read Syed's full story here

Gabriel

Gabriel's past was marked by difficulties and challenges, as he was being surrounded by negative peer influence. Despite having gone to prison for a total of seven times, the pivotal moment for him was when his mum passed away during his sixth incarceration.

Despite facing a challenging journey, Gabriel was granted a second chance to thrive in life through the support of HCSA Highpoint.

He was also introduced to Helping Hands and sought rehabilitation there, where he was introduced to Christianity. His motivation from the religion, as well as the support of his loved ones, enabled him to turn over a new leaf.

Link to full video here (in mandarin)

Nurdin

Nurdin, a recent graduate from NTU with a Bachelor's Degree in Psychology, began his career journey at HCSA Highpoint in September 2021, driven by his passion for supporting ex-offenders.

Initially serving as a case worker, he concentrated on securing accommodation for 10-15 clients. Over time, his responsibilities expanded to operations, wherein he now supervises the recovery process and upholds discipline within the shelter. This entails interacting with residents by extending support, and delivering counselling sessions.

Nurdin underscores the significance of encouragement and persuasion in his role, especially in inspiring clients to pursue employment opportunities and commit to long-term planning.

Despite occasional disillusionment, he remains committed to his purpose and strives to tailor his approach to meet each client’s unique needs and circumstances.

HCSA Community Services extends our sincere gratitude to all staff and volunteers in supporting our ex-offender peers.

Link to full video here

Shay Li

Shay Li, the co-founder of recruitment agency Re Source Partners, felt a strong desire to contribute to society, viewing it as an integral part of his corporate social responsibility (CSR) to assist individuals seeking to reintegrate into the workforce. Shay joined the STEP UP Mentorship initiative as a mentor, leveraging his expertise in Human Resources to provide guidance on interview preparation to help his mentee, from HCSA Highpoint, succeed.

Despite his job commitments, Shay continues to meet his mentee regularly, even after the mentorship initiative concluded, to offer ongoing support and maintain their connection. Recognising the significance of trust and rapport in mentoring, he emphasises the importance of attentive listening and fostering friendship.

Shay's mentee, now employed and with a stable living situation, is a testament to the success of the mentorship initiative. While challenges like scheduling meetings and keeping mentees engaged may arise, Shay remains resolute in his commitment to supporting his mentee and cultivating a supportive network through HCSA Community Services.

We would like to express our heartfelt appreciation to all employees and volunteers for their assistance in supporting our fellow ex-offenders!

Link to full video here

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